2.1. From the 25th of July 2022, you need to link your Real Reward card to your Electric Ireland account on the Electric Ireland Rewards site.
2.2. From the 25th of July 2022 Real Rewards members who have linked their Electric Ireland and Real Rewards accounts may be allocated Electric Ireland vouchers.
2.3. The value of a voucher is €5 credit against the Electric Ireland account(s) registered on Electric Ireland Rewards and linked to your Real Rewards account.
2.4. You will receive one €5 Electric Ireland voucher per Electric Ireland account providing you have made at least one transaction in a SuperValu store in the Republic of Ireland or with SuperValu online shopping in the previous two-month period.
2.5. The €5 voucher will be applied to your Real Rewards app and the Real Rewards website once every two months. Your first voucher will be issued within the first week of August, providing you have linked your account and made a transaction in SuperValu in ROI or SuperValu online between June and July 2022. If you link your account and shop in SuperValu in ROI or SuperValu online between August and September 2022, you will receive your first voucher in early October. Thereafter, vouchers will be issued every 2 months provided you have scanned your Real Rewards card/app on making a transaction in a SuperValu store in ROI or online in the previous two-month period.
2.6. The value of a voucher is €5 when it is used at www.electricirelandrewards.ie.
2.7. Real Rewards Members can use one €5 voucher code per bill only, to a total of €30 per year per linked Electric Ireland account.
2.8. If you have registered two accounts on Electric Ireland Rewards, i.e., a gas account and an electricity account, you can use up to two voucher codes in a two-month period, one in respect of each registered account.
2.9. Vouchers will be valid for three months from the date they are issued to your Real Rewards app/ website. A voucher that is already earned/held by a customer can still be redeemed, even if the customer de-registers, subject to the 3-month validity limit.
2.10. A voucher code cannot be used twice (i.e., the same code cannot be redeemed against both a gas bill and an electricity bill).
2.11. Vouchers are non-transferable and can only be used as a credit against the registered Electric Ireland account holder’s account.
2.12. Electric Ireland ad Musgrave reserve the right to amend these terms and conditions at any time, including changing the frequency and amount of the vouchers or ceasing the offer and vouchers at any time.
2.13. Vouchers will only be credited against the customer’s energy bill and cannot be provided as cash if the customer’s account is in credit. There is no cash alternative to the voucher.