Sign up at www.electricirelandrewards.ie by clicking “Register to get started.” You will need your account number (found on an Electric Ireland bill), and relevant information such as name, email address, and phone number.
NOTE: Your rewards account is separate to your online billing account.
Click on the “Forgot password” link on the sign-in page. Enter the email you registered with and you will receive an email immediately allowing you to reset your password. If you do not know what email account you registered with, you can email email@example.com with your account number to retrieve it.
Customers can redeem as many different rewards offers as they wish, but each individual offer has a redemption limit. For example, you may enter multiple different competitions, but may only be allowed to enter each separate competition once.
You can use up to three vouchers during a single billing period (equivalent to a maximum of €10 off every 60 days). If you have registered two accounts, you can register one voucher against either within a 60 day period.
Once you redeem a voucher on www.electricirelandrewards.ie, we will send you confirmation via SMS. Your voucher will be automatically applied to your meter. If you have further questions about Pay As You Go, contact 1850 30 50 90.
Once you are logged in you can change your details on the 'Edit My Details' section of www.electricirelandrewards.ie. You can change your email, password, mobile number, electricity or gas account number, and your SuperValu Real Rewards card, as well as link another Electric Ireland account.
Email & SMS communication is by 'opt in' at registration for the Electric Ireland Rewards programme. If you decide in the future you no longer wish to receive email or SMS communication from Electric Ireland, regarding the Electric Ireland Rewards programme, you can opt out at any stage by updating your profile on the 'Edit My Details' page.
In order to de-register from the programme you must contact the Electric Ireland Rewards Team at: firstname.lastname@example.org. Note: you will be automatically de-registered if you cease to be an Electric Ireland customer.
Any personal details supplied during registration will be processed by Electric Ireland with appropriate confidentiality.
Electric Ireland may, however, use the personal details supplied to:
Help manage and administer customer accounts
Understand our members' habits
Provide members with tailored offers by email, SMS or post
Electric Ireland may also use this data to promote offers from our partners that we feel may be suitable to customers.